Meta
Content Design Manager; 2022 - 2026
Led Content Design across:
• Commerce
• Browser
• AI Experiences
• Trust & Transparency
• Advertiser Platforms
Responsible for:
• 6 Content Designers across 20+ products
• 4 teams with: 15 Product Designers, 10+ Product Managers, and 150+ engineers
Supported:
• Billions of annual user interactions
• Hundreds of millions in revenue
“Chris marries deep empathy with rigorous execution. He is highly attuned to metrics, yet never loses sight of the human being on the other side of the screen. His product instincts are strong, and his feedback consistently elevated our user experience... He is a giant in both heart and knowledge, and I would work with him again in a heartbeat.”
Content Designer; 2019 - 2022
Meta
Drove content design for Meta’s Enterprise organization, supporting Meta’s internal recruiting platform and products.
Improved recruiter and candidate efficiencies through enhancements to recruiting tools, candidate portals, and communication workflows across hiring managers, recruiters, and applicants.
Developed new employee-facing recruiting experiences designed to increase engagement and accelerate hiring workflows.
Content Designer; 2019 - 2019
Mastercard
Led merchant and consumer email content strategy for a major Mastercard product sunset initiative.
Partnered with cross-functional stakeholders to develop and deliver customer communications at scale for millions of Mastercard users.
Drove content for a web portal featuring new Mastercard product, “Click to Pay.”
Drove UI content for new experience, including flows, strings, disclosure language, etc.